If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. Damages or shortages must be reported with 48 hour of reciept of order. Custom items are non returnable.  Please mail your package in a prepaid, insured, traceable method to the address below. Suncoast Basset Rescue Inc.   4300 NW 23rd Ave Suite 508  Gainesville, Fl 32606
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